WhatsApp Live Agent Chats
Why WhatsApp Marketing in 2025?
WhatsApp is the One Platform that brings together Actionable Notifications & Customer Support!
98%
Open Rates
45-60%
Click Rates
2.60Bn+
Active Users
70%
Engagement Rate
WhatsApp Campaigns & API Integration: Key Features
With Combirds’ WhatsApp Campaigns & API Integration, you achieve efficiency, engagement, and exceptional results for your campaigns.
Built-in CRM
Explore our built-in CRM with unlimited contacts, allowing you to add tags and attributes to effectively qualify leads.
Integrate with Third-Party Platforms
Seamlessly connect your preferred CRM, payment portals, and eCommerce platforms to automate WhatsApp API campaigns such as sign-up confirmations, event reminders, and abandoned cart notifications.
Assign Agent Rules
Assign specific attributes to agents so they can only view and resolve relevant chats, optimizing their workflow.
Smooth Chatbot to Human Transfer
Ensure a seamless transition from automated chatbot interactions to live human support, maintaining conversation flow and customer satisfaction.
Filter Chats by Tags, Campaigns and Attributes
Smartly route chats by filtering them according to tags, campaigns, and attributes.
How to Manage Multiple User Queries via Combirds?
The Live Chat Panel in the Combirds App organizes chats efficiently into 3 different columns: Requesting, Active & Intervened Chats.
Active Chats
Chats being managed by the WhatsApp chatbot without needing human intervention.
Requesting Chats
Chats that require human agent intervention because the chatbot couldn't resolve the issue or the user requested a human.
Intervened Chats
Chats where an agent has taken over from the Requesting Chats to assist the user directly.
Everything You Need for WhatsApp Engagement
Transform your customer interactions by allowing payments directly through WhatsApp.
Build multiple WhatsApp Chatbots easily, thanks to a drag-and-drop interface that requires zero coding expertise.
Combirds’ WhatsApp Retarget feature allows you to segregate your audience and Re-Broadcast for higher conversions.
Schedule Broadcasts up to 2 months ahead of time across varying timezones.
Track users clicking on your message's CTA buttons with this Pro Feature.
Drive 5x More Leads with Ads that Click to WhatsApp.
Load web pages directly within WhatsApp. No more losing customers to external browsers.
Create and send forms with this native integration. Capture leads, book appointments, collect feedback, and more.
Nilay Mishra
Wyb Social
One of the best service providers in the industry, I've been using their services for the past two years and have never faced any issues. The team is always available to assist and resolve any inconvenience promptly.
Aditi Dalvi
eVote Technologies
Combirds SMS service is top-notch! It's easy to use, messages are delivered promptly, and their support team is excellent. Plus, it's cost-friendly! Highly recommend for businesses seeking efficient and affordable communication solutions!
Kunal Bankapur
Kods Technologies Pvt. Ltd.
Very genuine support team. Must connect for SMS & WhatsApp API.